Terms of Service

Last updated: 31 August 2026

1. Website information

Information on this website is provided for general freight enquiry and service information. Rates, schedules, routing, customs scope and transit times are subject to shipment-specific confirmation.

2. Quotations

A quotation is not a confirmed booking until the service scope, cargo details, applicable charges and booking conditions have been confirmed in writing.

3. Cargo compliance

Customers are responsible for providing accurate cargo descriptions, weights, values and documentation and for complying with applicable export, import, customs, sanctions and dangerous-goods rules.

4. Third-party services

Freight forwarding may involve carriers, customs brokers, warehouses, truckers and other logistics partners. Their terms and operational requirements may apply.

5. Contact

For service questions, contact sales@hongvia.com or WhatsApp +86 133 7869 1505.